What is Employee Self-Service or ESS?
Employee self service is exactly as it sounds. It’s modern day concept in HR management, which allows your employees to have more control over the most basic HR administrative tasks that relate to managing themselves. In simple terms, ESS allows your employees to become themselves their HR. This is simple for employees if the HRMS your company utilizes is compatible with ESS workflows!
In the past in the past the systems for managing human resources were created exclusively to allow HR departments access. All important actions related to logging your employees’ activities and their basic allowances, such as leave and time-offs was tracked by HR personnel employing an HRMS. But as HRs of the present were given additional responsibilities the responsibility of supervising each employee’s basic allowances rapidly overwhelmed HR departments all over. Particularly in the case where they had a number of employees was in thousands. The errors rates increased, employees became angry and HR staff felt inadequate and stressed.
This is where the most modern HRMS platforms first introduced the ESS feature. This lets employees handle their daily allowances, such as taking leave, keeping track of their time, downloading pay slips and even knowing their pay structure for the month and without asking the already overloaded HR department.
Feature of Employee Self Service
Manage their own profiles
employee self service can access and manage their profiles and update their addresses as well as contact information, banking information, and more. This feature is great for HR departments who want to keep record of their employees. Additionally, it allows employees to ensure that HR is well-informed and prevents mistakes in payroll processing, among other things.
Manage and view important Documents
A reliable ESS feature lets you store and access to documents on a virtual basis. Employees and HR staff can keep all relevant documents in the cloud storage system. The documents can be accessed any time through the online portal.
Do-To Lists
Do you remember the days when employees would have “post-it” stickers” placed on their work tables, and glued to the walls as well as their desks? It’s good to know that an ESS feature lets employees make their own list of things to do and receive reminders via email. Imagine it as your employees’ personal electronic diary!
Learn Organisation Structures
A great employee self-service function can also allow HR and employees to see the organisational structure in order to know the who their report manager and superiors are in relation to the duties they are assigned. The feature gives employee self service an easier picture of the organization with their name, as well as the department they are part of. HR departments use this to develop business strategies and coordinate resources.
Stay Up-to-date on Official Events
Another benefit of hrms self service is to keep up-to-date with every aspect of the workplace, without the need for a person to help you. For instance, if your HRMS has the use of a central noticeboard, where the latest information from your business are published, it allows employees to quickly access the information they need without the need for your HR department to distribute bulk emails.
manage their work Calendar
ESS features remove the need for employees to check in with HR about coming holidays, and much other important information. A central calendar that lists all holidays that are official is an excellent way for employees to stay up to date.
Get Personalised Notifications
A final, useful ESS feature lets employee self service make notifications in the way that is customized to their preferences.
Is Your Organisation require ESS Capabilities?
It is true that you may believe that ESS is an option that is great for companies with a large number of employee self service system, but your business may not require it since the number of employees at your workplace is in the hundreds instead of thousands. It’s not necessarily matter. ESS should be an integral feature offered to everyone in order to precisely keep track of basic allowances, and reduce the unnecessary stress that micromanagement puts on HR departments.
Advantages of the ESS Employers
Employees are frequently dissatisfied by HR staff who make mistakes in processing payroll using inaccurate calculations, like in the wrong way of determining the amount of time used or the amount of time off. ESS lets employee self service system take matters in their own control and avoid the risk of a mistake.
for HRs
managing employees that number in thousands, and occasionally in hundreds of thousands is not an easy task. The repetition the work is what causes mistakes in calculations. ESS can take the burden off HR’s shoulders and puts it in the employees’ hands. It’s a win-win for everyone.
Accessibility
Additionally, a modern cloud-hosted HRMS that is compatible with ESS provides HR employees and HR personnel with the capability of accessing the HRMS via a remote connection. That is one of the biggest benefits offered to HRs and employees alike.
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What are the most basic ESS abilities to look for?
An HRMS that is well-designed and has an ESS feature allows your employees to accomplish these things with ease:
- Take care of leaves
- Calculate the number of hours
- Establish pay rates
- Performance appraisals
- HR inquiries, or reports
- Raise request
- Update personal information
Things to keep in Your Mind when deploying ESS Abilities
Like any other new method like any other, it is crucial to ensure that your Employee Self Service Portal know the meaning of ESS really is and how to utilize the HRMS feature. Training is crucial for this. Because an ESS feature is a combination of many actions, it’s crucial that your HR department invest the time in training each new employee in how to utilize this ESS tool in order to maximize advantages.
Superworks offers plenty of Cloud-based SaaS HR Software for your business needs.